A member of our quality control team inspects the details of every order that we receive, which helps to ensure that we deliver the right TPMS parts for your vehicle. While we make every effort to ship the right parts for each order, incorrect TPMS parts are occasionally received by our customers. Since customer satisfaction is our primary concern, we offer a 100% TPMS Outfitting Guarantee, that makes it easy to resolve any problems that you experience with the contents of your order.
100% TPMS Fitment Guarantee Program
If you buy TPMS parts from us that fail to fit your tires, you can exchange them for the right TPMS parts, at no additional cost to you. This includes returns and exchanges on sensors that have been used after purchase. Please refer to the program rules provided below to ensure that you maintain your eligibility for our 100% TPMS Outfitting Guarantee, once you receive your order.
During the checkout, there is an option to specify the make, model, and year you intend to fit with the sensors. Titan will review these fields to make sure the selected sensors will fit. While the model year categories only show compatible sensors, there are cases where incompatibility may arise:
Some model years are split between different part numbers (and likewise, sensor fitments)
Manufacturer-provided model-year fitment guidelines are, in some rare cases, erroneous.
Given the preceding, the guarantee policy requires that the buyer filled out the fields for make, model, and year before submitting their purchase if they want eligibility for returns on used TPMS parts.
Any sensor purchases are eligible for return or exchange if they arrive at our warehouse in new condition. The fitment guarantee is in place to cover instances where buyers installed or otherwise used the TPMS parts before appealing for a refund. An item is considered new if it has not been mounted onto a vehicle or used in any other way. If an item has been mounted, it is not returnable.
Please contact one of our sales associates to obtain a return authorization prior to shipping your item(s) to Titan TPMS. Note: we advise you to insure all return shipments for your own protection. Once we receive your returned items, you will receive a refund for the full purchase price of each item, less shipping (if applicable).
Buyers are encouraged to review disclaimers on product pages when they are present. These appear under the "Fitment Disclaimer" subheading on product pages, when applicable (the majority of TPMS parts carried on Titan do not include special disclaimers, manufacturer issued or otherwise.